Cant log in- goes to "my tx timeline and stays there, send help to my e mail please,can you help?

[DoninGA]

Close all TurboTax windows.  Clear cache and cookies on your web browser.  Close the browser and then re-open.  Sign onto your online account using this TurboTax website - <a rel="nofollow" target="_blank" href="https://myturbotax.intuit.com/">https://myturbotax.intuit.com/</a>
If the problem persists change your web browser to either Google Chrome or Mozilla Firefox

[SweetieJean]

It is not safe to use your emaill address as a screen name on this public forum.

[SweetieJean · Accepted solution]

This can be an IE 11 issue. Try a different browser.