Issue Filing 2024

Kakkie619 · ‎February 25, 2025

I have two TurboTax accounts, and they are intertwined with the same information. In the latest account I made, the return won’t go through because it says I filed twice. It mentions that I will have to amend the previous file, but I have not filed anything previously. I already paid $88 to file federal and state taxes, but my e-file won't go through. How do I fix this?

CatinaT1 · ‎February 25, 2025

If you need help accessing your account, see this FAQ: Access your TurboTax Account

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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