Is this a normal message? Check this entry form 8962: your calculations could not be completed reference code 6-399-259?

[Chrislouielewis]

Check this entry form 8962: your calculations could not be completed reference code 6-399-259?

[LaShaunA3]

Here's what usually resolves this issue:

1. Delete the 1095-A (and form 8962). 
2. Once deleted, sign out of TurboTax completely
3. Log back into the software, and re-enter the information for the 1095-A

If the issue persists or if you can't delete the form, contact customer service. Sometimes it helps to check back in a couple of days.

For more information, see how to delete a form