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Is there anyone else who has had their progess not save in turbo tax? I've tried changing from website to app, etc, and nothing works.

 
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2 Replies

Is there anyone else who has had their progess not save in turbo tax? I've tried changing from website to app, etc, and nothing works.

The "website" and the "app" are the same----online TurboTax.  Perhaps you are in the wrong account.

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

Start a 2023 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Is there anyone else who has had their progess not save in turbo tax? I've tried changing from website to app, etc, and nothing works.

Your question was posted from online TurboTax. When you use online, your return is saved automatically, but you have to access it using exactly the same account and user ID.

 

If you use the CD/download, the return is saved to your own hard drive.  It is only on your own computer or any back up device you used like a flash drive.   If you did not save it, then it is not saved.

 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-...

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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