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The "website" and the "app" are the same----online TurboTax. Perhaps you are in the wrong account.
You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.
Start a 2023 return online and enter some personal information so that the menu on the left opens up and lets you access your past year returns.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
Your question was posted from online TurboTax. When you use online, your return is saved automatically, but you have to access it using exactly the same account and user ID.
If you use the CD/download, the return is saved to your own hard drive. It is only on your own computer or any back up device you used like a flash drive. If you did not save it, then it is not saved.
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
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