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Is there a way to get a refund for an unneeded upgrade?

I wanted to complete my 2017 taxes, so I went in and selected in my 2016 Turbo tax upgrade.  I paid thinking this was for 2017. I was incorrect,  I need to get the 2017 Turbo tax.  Is there a way to get a refund for an unneeded upgrade? 

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Accepted Solutions
Hal_Al
Level 15

Is there a way to get a refund for an unneeded upgrade?

Request for refunds should be directed  to TT Support. https://turbotax.intuit.com/support/contact/  use the term “billing issues” in the question box, not "Refund" or it will just give you the IRS phone number to check your refund status. 

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1 Reply
Hal_Al
Level 15

Is there a way to get a refund for an unneeded upgrade?

Request for refunds should be directed  to TT Support. https://turbotax.intuit.com/support/contact/  use the term “billing issues” in the question box, not "Refund" or it will just give you the IRS phone number to check your refund status. 

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