Is there a trick to typing in the activation code on my download? My laptop keyboard is working but will not type in the slot allowed for the activaton code.

[Grandma-RoRo]

Turbo Tax will not let me type in my activation code in the slot required.  Is there anyone with this problem?

[CassLO]

To access your activation code box, please see the information in the following link: Activation Box Fix

If you need further assistance, please feel free to reply back to this thread.

[jenessakelly]

MY SOFTWARE IS NOT LETTING ME TYPE IN CERTAIN BOXES.  I'M TRYING TO PUT IN MY W2 MANUALLY AND IT WILL NOT LET ME .  I TRIED DOING THE DOCUMENT ROUTE BUT WHEN I TRY TO SIGN IN IT WILL NOT LET ME.  HELP PLEASE!  MY KEYBOARD IS WORKING FINE.  I'M ON A WINDOWS

[HeatherPLO]

If you are using the Download/Desktop version, you will need to make sure you have updated your software.  To manually update for Windows, please see the Help Article here.  

If this doesn't resolve your matter, please reach back out here in the thread for further assistance.  

@jenessakelly 

[edited 4/15/23 12:29 PM CDT]