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Level 2
April 8, 2023
Question

Is anyone else experiencing a blank personal income screen?

  • April 8, 2023
  • 1 reply
  • 0 views
There seems to be a bug in the Home&Business Personal Income screen. How do I get this resolved?

    1 reply

    DoninGA
    Level 15
    Level 15
    April 8, 2023

    Are you using a Windows or Mac operating system?

    GLHOLLONAuthor
    Level 2
    April 8, 2023

    Windows.

    DoninGA
    Level 15
    Level 15
    April 8, 2023

    @GLHOLLON wrote:

    Windows.


    OK...Try this -

    Save your tax return and then close the TurboTax program

    Right click on the TurboTax icon

    Click on Properties

    Click on the Compatibility tab

    Check the box Run the program as an administrator

    Click on Apply and OK

     

    Start the TurboTax program, continue the return and see if the problem persists