1806917
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

CajunRon
Returning Member

Instructions given in "HELP" do not work

The instructions given to access last years return are as follows:

  1. Sign in to your TurboTax account here if you're haven't already.
  2. Select Documents from the left menu.

There are NO selections listed in the left menu.

 

An alternate method is given as such

  1. Sign in to your TurboTax account here if you're haven't already.
  2. Scroll down to the bottom and select Your tax returns & documents.
  3. Select the year you want, then select Download/print return (PDF).

Scrolling down does not reveal anything to select.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
Kat
Level 15
Level 15

Instructions given in "HELP" do not work

I've seen several posts just like yours.  Obviously there is an issue.  I'll report this to TurboTax Moderators for investigation.

 

In the meantime, I hope you won't mind me sharing a solution offered by @mesquitebean ,in the question I'm linking below.  He seems to have found what works!

 

Solved: I'd like to access my last year's tax return. Ther... (intuit.com)

 

*Please click the thumbs-up icon if this response was helpful.
**Please click "Mark As Best Answer" if your question has been resolved. Thank you.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question