Installation issue

4 replies
63 views

I got the message “Your configuration has been modified l (prd.ini, startup). Please reinstall”.

I’ve tried reinstalling and following the recommendations on the support page but nothing is working.

SteamTrain

Level 15

You'd need to indicate whether you are using a MAC or Windows computer, before someone could hazard a guess. Fixes are entirely OS dependent.

_____________________

Make sure you are installing on your computer's main system disk...do not install on a cloud drive, or a usb-connected off-computer drive.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Brendan7Author

Level 2

I'm on Windows 11.

Cynthiad66

Alumni - Intuit

To make sure TurboTax runs smoothly:

Make sure your computer meets the minimum system requirements.
Verify that you have administrator rights on your computer and TurboTax is running as administrator:
- Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
Clean up and defragment your hard drive.
Run Windows Update to keep your computer up-to-date.
Update your computer's hardware drivers.
Update your security software for firewall, virus, and spyware protection.

I need help installing my software

I need help updating my software

I got a Microsoft Installer error

Related Information:

TurboTax for Windows error: "We can't install TurboTax on your computer just yet..."

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jasonptt

Level 2

I got around this problem by installing Turbotax as administrator, into a directory other than the default of "C:\Program Files". I suspect pretty much any other directory will be sufficient.