Import from Schwab results in "Login is temporarily unavailable"

[sbox9]

I am trying to import a 1099-B from Schwab. Have way too many transactions to enter manually and this is one of the main reasons I used Turbotax

Every time I jump through the new login hoops I get this message:

"Login is temporarily unavailable. Please try again later or call customer support."

Here are things to note:

* This first happened two days ago and is still happening. It shows no sign of being temporary.

* Yes I am using a correct Schwab login and I use it daily. I can login successfully with the same credentials on their regular website.

* Yes I have gone into the Schwab settings and checked "Allow third party access".

* I've done this 4 years in a row without issue, only this year with this new system is there an issue.

I have not called customer support as I'd rather chew glass, and this seems like an Intuit issue since Schwab works fine in a normal browser. Anyone else having this issue?

[sbox9]

The form lost the info but this is the downloaded version of TurboTax 2021 Deluxe for Mac

[sbox9]

Did search before posting but the results included nothing for "Schwab"

In any case, have since found out there are many threads on here about the same issue and it seems to work occasionally. It finally worked for me this morning. All good

[robzilla]

I get the exact same message. I have been getting it for over a week now. I have made sure everything is correct in my account settings. Doesn't appear temporary. I never had any issues in the past years with this. 

[gplt]

Same story here. Dear intuit, do you mind addressing the issue PLEASE?

[MichelleLO]

For assistance with fixing your import issue, please see the below TurboTax help article.

How can I fix my 1099 import issue? 

If you are using TurboTax CD/Download software, please make sure your software is up-to-date before trying to import again. The below TurboTax help article can assist with this. 

How do I update my TurboTax CD/Download software program?

@robzilla

@gplt

[GES3]

I'm having the same repeating issue with the "Login is temporarily unavailable. Please try again later or call customer support."

* I'm using Turbo Tax Premier for Mac

* Yes I am using a correct Schwab login and I use it daily. I can login successfully with the same credentials on their regular website.

* Yes I have gone into the Schwab settings and checked "Allow third party access".

The reply from the Intuit expert did not address this "Temporary..." issue. IT IS NOT TEMPORARY - it keeps happening.

[GES3]

I'm having the same repeating issue with the "Login is temporarily unavailable. Please try again later or call customer support."

* I'm using Turbo Tax Premier for Mac

* Yes I am using a correct Schwab login and I use it daily. I can login successfully with the same credentials on their regular website.

* Yes I have gone into the Schwab settings and checked "Allow third party access".

The reply from the Intuit expert did not address this "Temporary..." issue. IT IS NOT TEMPORARY - it keeps happening. Intuit - please fix this or provide instructions that address this issue.

[EbonyA]

Please try the suggestions provided in this thread and  let us know if the issue persists.

[hlkzbill]

I have exactly the same problem and same situation except I called Schwab customer support, they offered no answer.  Asking me to wait which does not appear to work. 

[hlkzbill]

I have the same problem "login is temporarily unavailable".  These answers don't work as everything addressed in the article are properly set.

[HeatherPLO]

@hlkzbill

If this still isn't working for you, please try to utilize the workaround posted on this thread here. 

[turtle924]

I have been using TT for probably 35 years. Not being able to import is terrible. Unfortunately the "expert" Michelle O. from TT is wrong, updating does not cure the problem. We still cannot import. This problem needs to be escalated to highest level. Only reason I use TT.

[BLR5]

Same. Went on with customer support and did the following with no success:

1.  Verified 3rd party access enabled with Schwab

2. Uninstalled and reinstalled turbotax

3. changed password at schwab, shut down turbotax, relaunched turbotax again, and tried again

4.  cleared cache and cookies from browser

The workaround I was given?  Enter the 2,000+ trades from my 1099-B manually.  They don't even have the option of importing a CSV file, which is ridiculous.

[BLR5]

@Hea @EbonyA None of the solutions offered have helped. 

I have uninstalled, reinstalled TurboTax.  

I have made sure 3rd party permissions are given in Schwab. 

I have cleared my cache. 

I have changed my password with schwab and tried again. 

Manual entry of 2,000+ trades that are on my three separate 1099s I am needing to import is what I tried to avoid by purchasing the software in the first place.  It would even help if a CSV file could be imported.