2498454
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

singamsunder
Returning Member

Import from Charles Schwab Fails

I get "Login is temporarily unavailable. Please try again later or call customer support" when I try to import my tax forms from Charles Schwab. I have enabled 3rd party access to account information in my Charles Schwab account. I also tried resetting my Charles Schwab password as suggested by someone in the forum. None of these help. Is this a temporary issue? When will it be solved?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
ccurrent
New Member

Import from Charles Schwab Fails

I had the same issue and tried several times. I finally gave up and entered the info myself. 

Import from Charles Schwab Fails

It just worked fine for me, so either it is fixed or it is only affecting some users.

HeatherPLO
Intuit Alumni

Import from Charles Schwab Fails

@singamsunder

 

Thank you for reporting your experience.  This is a known issue that looks to be resolved.  

If this still isn't working for you, please try to utilize the workaround posted on this thread here

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question