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spgaleana
New Member

Im almost done but when at the end when sending email confirm number says dknt leave page but when i go to open email

It leaves page so when go back to turbo says invalid number
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6 Replies

Im almost done but when at the end when sending email confirm number says dknt leave page but when i go to open email

IF you don't know how to open a second tab, before opening your email.

 

Then shut down your tax return, and open it on a separate computer and file it there...and use your current device for your email.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
DianeC958
Expert Alumni

Im almost done but when at the end when sending email confirm number says dknt leave page but when i go to open email

When you receive the email with the confirmation number please open another tab, or window, in your browser. 

 

If you look at the top of your screen you will see a + sign which will open a new window. 

 

Use this new window to access your email account for the code.  Do not close out of the window that you have open with Turbo Tax.

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Im almost done but when at the end when sending email confirm number says dknt leave page but when i go to open email

Can you send it to my phone  umber

JeanneLO
Intuit Alumni

Im almost done but when at the end when sending email confirm number says dknt leave page but when i go to open email

No, we are required by the IRS to verify your email before you e-file. Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

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Im almost done but when at the end when sending email confirm number says dknt leave page but when i go to open email

Trying to get the code to verfie my email that's it's me can you send me the code please

Im almost done but when at the end when sending email confirm number says dknt leave page but when i go to open email

@Rachaelmorgan 

 

No...WE cannot...if you need to change your email address, use the links that are posted above on how to change it so that you get them...

 

  @JeanneLO  included a great FAQ link...use it..and try again.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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