Illiniois state refund

[lmw2877]

For the 3rd year in a row, they have rejected my state return. 2017, 20178 and now 2019 state tax return. I gave up on the last 2 as i got severely frustrated. Even tho turbo tax still charged me for both years, it never was accepted. This os now the 4th time i have tried and still was just rejected yet again! 

[xmasbaby0]

After it was rejected, did you print, sign and mail it instead?  That is what you should have done.  It is not too late to print and mail them, but for 2016, get it mailed asap--after April 15, 2020 it will be too late.  What do the rejection emails say--word for word?

And, yes, you still had to pay TT for the use of the software even if you mailed the returns instead of e-filing.  The fee is not for e-filing; it is for using the software to prepare the return.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.