Rather than having to buy a new computer which I cannot afford can I do my 2018 online using my CD purchased from Amazon for credit on the online filing fee?

[CarissaM · Accepted solution]

If you have the CD but it will not download to your computer, you can contact TurboTax to have a download pushed to your account. To have a download pushed, please follow the instructions below.

1. Start by setting up your TurboTax account if you don't already have an account with us.
   • Don't know if you already have an account? Here's how to find out.
2. Contact us (be sure to select CD/Download in the first drop-down) and ask your TurboTax Specialist to push a download into your account.
3. Once they've done that, simply sign in to My Downloads to download your TurboTax software.