From the company: "We are unable to process the refund for TurboTax Online product Case #1544176516 because our Satisfaction Guaranteed policy only covers TurboTax CD/Download products. TurboTax Online is designed not to charge the customer until after they choose to file, so it is not covered under the Satisfaction Guarantee." Online users beware
posted
last updated
February 17, 2025
4:57 PM