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muffy1232000
New Member

If you are trying to amend a previous year and don't remember your old password is there any way of recovering it?

 
2 Replies
JulieS
Expert Alumni

If you are trying to amend a previous year and don't remember your old password is there any way of recovering it?

If you click "Forgot User Name or Password?" you will get an option to use your phone number, email or user ID to retrieve your account. You should see that option in blue underneath the log in button. 

 

If you can't get your access to your account that way, you can click, "Try something else", which appears in blue on the Get Sign In Help page. 

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ee-ea
Level 15

If you are trying to amend a previous year and don't remember your old password is there any way of recovering it?

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