If the software does not allow for e-file, you can still paper file your New York state tax return.
There is an exception in the state law requiring e-file for the above reason.
You need to print and mail your tax returns. Here are the addresses:
Federal-
Refund:
Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0002
Paying:
Internal Revenue Service
P.O. Box 37008
Hartford, CT 06176-7008
State-
If you are NOT including a payment, mail your return
to:
STATE
PROCESSING CENTER
PO BOX 61000
ALBANY NY 12261-0001
If you ARE including a payment (check or money order), mail
your return (including Form IT-201-V) to:
STATE
PROCESSING CENTER
PO BOX 15555
ALBANY NY 12212-5555