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Did you install it from the CD or did you use the download method? If you downloaded it from online you can download it again to another computer.
If you used the CD the first time.......
Even though you can install it 5 times, it seems you can only use the CD 1 time unless you install it on another computer using the other operating system like Mac. And if you installed from the CD it seems you can not download it from online. You can't do both CD and download. See the info on this FAQ
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/bought-cd-computer-cd-d...
Or try copying the CD to a usb flash drive. See SteamTrains post here
https://ttlc.intuit.com/community/taxes/discussion/why-can-t-i-install-turbotax-on-my-laptop-via-dow...
A CD is a physical disk and not downloaded to a computer. A CD is placed in the CD/DVD drive of the computer and installed from the CD.
A software Download is received using the internet from the TurboTax website directly to and installed on your computer.
If you downloaded the TurboTax software on computer A, then you can download the same software to computer B from the TurboTax website.
You will need to access your TurboTax download account by signing onto the website with the User ID you used to purchase the download software - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads
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