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user086421301
New Member

I would like to cancel my account. How do I do that?

Can I cancel my account?
4 Replies
DoninGA
Level 15

I would like to cancel my account. How do I do that?

TurboTax online accounts cannot be deleted.

If you have not filed a tax return you can clear the tax return and then just abandon the account.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2021 online tax return. Click on Clear & Start Over.

Critter-3
Level 15

I would like to cancel my account. How do I do that?

If you want to cancel the Advantage subscription see the procedure in this TurboTax support FAQ - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

Clancyb423
New Member

I would like to cancel my account. How do I do that?

I would like to cancel my subscription and not have TurboTax software sent or billed.

Clarence Barnes 

DoninGA
Level 15

I would like to cancel my account. How do I do that?


@Clancyb423 wrote:

I would like to cancel my subscription and not have TurboTax software sent or billed.

Clarence Barnes 


See this TurboTax support FAQ for how to cancel your TurboTax Advantage subscription - https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/cancel-turbotax-adv...

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