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GomezG
New Member

I was not eligible to file my DC tax return electronically and will need to mail my return. Turbo tax is only generating a cover sheet without supporting tax forms.

When I first completed my taxes the system would not generate a PDF for DC return. About two weeks later it finally generated the cover sheet, but nothing else. It’s been a month and no resolution.
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1 Reply
MarilynG1
Expert Alumni

I was not eligible to file my DC tax return electronically and will need to mail my return. Turbo tax is only generating a cover sheet without supporting tax forms.

That is very strange, that you can't generate a PDF of your return!  Are you using TurboTax Online?  If so, have you cleared your Cache and Cookies between attempts?

 

If using TurboTax Desktop, is TurboTax installed on your C drive?  Are you running in Administrator mode?  Here's How to Turn Off Anti-Virus Programs  which can improve connectivity with Intuit servers. 

 

Otherwise, you can Contact TurboTax Support, where the techs can get into your computer for more help.

 

Here's How to Get a PDF of Your Return.

 

@GomezG 

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