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Tom95
Returning Member

I want to switch from free edition to free file, but when I log in to the free file website, it puts me back into the free edition and there is no option to switch?

 
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‎March 22, 2020 2:37 PM
last updated ‎March 22, 2020 2:37 PM
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xmasbaby0
Level 15
Level 15

I want to switch from free edition to free file, but when I log in to the free file website, it puts me back into the free edition and there is no option to switch?

If you switch to Free File you must create a new account and new user ID.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
‎March 22, 2020 2:44 PM
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DoninGA
Level 15
Level 15

I want to switch from free edition to free file, but when I log in to the free file website, it puts me back into the free edition and there is no option to switch?

You have to sign out of the Free online edition before you can access the Free File program website - https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/01/...

‎March 22, 2020 2:45 PM
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