I want to return to where I left off two month ago. I just need to upload 2 documents to finish.

[pantropicdel]

I need to talk to somebody

[SweetieJean · Accepted solution]

The TurboTax 2016 online editions have shut down.  The online editions are only for tax year 2017.

See this TurboTax support FAQ for completing a prior year tax return started with the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...