I want to buy expert advice, but get error message when I'm able to click on that tab. How can I get connect to an exxpert, where we talk on the phone?

[Medicine Woman]

I filed my 2018 return on line, under a different email that I don't have access to anymore, how do I get a copy for my files? Also want to buy advice from an expert? but link gave me error message.

[DoninGA]

A TurboTax Tax Expert is only available for the 2024 tax returns.

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2024 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf