I've tried SO MANY times to get to the screen to be able to amend my 2020 return following directions and clearing out my cache. It doesn't want to work.

[ellis6970]

I have to amend my 2020 taxes because I did not  use my husband's disability status to avoid the 10% early withdrawal penalty when he got lump sum payments  from his pension and 401k. He did use the CARES Act Covid-19  $100,000 exemption.

I don't know why when I go to the part that says amend 2020 return, 2020 flashes on the left side of the screen and then signs me out.

[DawnC]

If he used the CARES ACT exemption, that would have eliminated the 10% early withdrawal penalty.    Are you sure you need to amend?  

The amending instructions are below; click on the platform link below will take you to the full instructions.  Other than logging completely out of the program, clearing your cache and restarting your browser, you may want to try signing in to your account on a different browser.   

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First, make sure you really need to amend, and that your 2020 return was accepted in TurboTax Online or paper-filed through the mail.   You can't amend a return that hasn't been filed yet.

You can e-file your 2020 amended federal tax return, but most states require amendments to be printed and filed by mail. We'll give you instructions for your specific situation.

When you're ready to amend, select your product below and follow the instructions.

TurboTax Online

TurboTax CD/Download

[fanfare]

to amend 2020 at this late date I believe you have to go to Customer Support and get what they call the "amendment program".