I’ve tried re-filing because it says my AGI is incorrect but I’ve tried everything it could possibly be and it still says it wrong. What should i do?

[spiixer]

Also I’ve tried inputting 0 and it was still rejected

[MaryM428]

Sometimes the IRS database does not match the AGI number that TurboTax has.  That can happen when you file an amendment.  This year it is also happening because the IRS is so far behind with processing 2019 returns due to the time they lost when agents could not come to work due to COVID-19.

Since filing with zero was rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to efile with no AGI question.

[the49sarm]

I need the 2019 Federal AGI to email my 2020 taxes already done with Turbotax Deluxe. Turbotax keeps rejecting the 2019 AGI I have on the printed form from 2019 generated through Turbotax Deluxe 2019. Can you tell me my 2019 Federal AGI?

[the49sarm]

Reply today, please to this question:

I need the 2019 Federal AGI to email my 2020 taxes already done with Turbotax Deluxe. Turbotax keeps rejecting the 2019 AGI I have on the printed form from 2019 generated through Turbotax Deluxe 2019. Can you tell me my 2019 Federal AGI?

[Kourtney30]

So what i need to do thing

[ToddL99]

Unfortunately, we cannot provide customers with personal information from their tax returns -  that kind of information is not accessible to us.

There are a few possible reasons why you’re getting an e-file reject.

If you:

• Filed late last year after mid-November or your return was processed after that time—try entering 0.
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
• Filed with your spouse last year—you and your spouse have the same 2019 AGI. (Don’t split the AGI amount or enter 0 for one of you).

If you’re still having trouble, we suggest that you check with the IRS to make sure that the copy of your return is the same as what they have in their records. To do this, you can order a tax return transcript. 

If you’ve tried everything and nothing works, you can still file a paper return by printing out copies of your federal and state returns and mailing them. We’ll include File by Mail Instructions on where to send your returns and what forms, if any, you need to include.

[AWilb]

I had to look that up too just now. Just in case you are picking it up from the wrong spot, it's line 8b on the 1040 from 2019.

[dmckinney]

You say the Feds say my AGI for 2019 is incorrect.  I have checked my 2019 return and I had entered the correct amount?

[Irene2805]

Please see this IRS article for helpful suggestions in finding your prior year AGI:  Validating Your Electronically Filed Tax Return   Among other suggestions, you can get a transcript of your 2019 return online to immediately view your AGI.

[tried3times]

Replying to MaryM428:  your answer about needing to use the original AGI for 2019 worked for me at my 3rd submittal.  But if you knew this was the possible case, why wasn't that guidance also provided to users directly as part of the e-file process discussion/ description?  Sounds like a very likely situation many filers might face.

While you personally can't change it, it also seems like a poorer protective measure (to use the past AGI amount when it is subject to being changed) than simply having the IRS rely on their IP PIN, a process that already required rather strong measures to establish our identity.  

[tried3times]

Replying to Irene2805:  that was a very helpful piece of information (IRS link and requesting/obtaining an immediate transcript of past filings).  I just wish that TurboTax had included it in their discussion/ description for the e-file process.   Whatever TurboTax did say at that stage of the filing process, it implied that obtaining a prior year transcript would take several days rather than being available almost immediately (at least if you had a prior ID and account with the IRS). 

That would have been very useful to know at 12:15am as I was trying to complete e-filing after taking 9 hours to enter and work through the issues with my initial use of TurboTax.  After more effort than it should have taken, I finally ended up with TurboTax agreeing with my equivalent Excel spreadsheet data within $1.50 (presumably due to rounding vs. not rounding).  The only saving grace is now my return is finally accepted and I can pay the amount still due via  a direct debit from my checking account (saving trips to bank or PO and cost of return receipt postage). 

[erudan33]

will this work still? I am having the same issue as the original poster. 

[WendyN2]

Given the fact that the IRS is so far behind in processing, it is entirely possible that this could be why it is not recognizing your prior AGI. Try responding that you did not file your 2019 return and see if that allows you to proceed. Many have found that this work in this particular circumstance. I do hope it works for you.

[catoraat]

This sounds like the issue I'm having. My dad had mistakenly had me as a dependent for 2019, and my taxes got rejected. My dad sent in an amended return by mail and I got an extension. I could still not e-file in October so I mailed in my 2019 return. I haven't gotten any stimulus checks and can't e-file 2020. What should I try next?

[gloriah5200]

If your 2019 paper return has not yet been processed, try entering a 0.

For additional information refer to the following link:
Prior year agi when paper filed return not yet processed