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thamawchi
New Member

I've been trying to file my tax through Turbo tax. It keeps saying "Your transmission didn't go through." Now the deadline July 15 has passed. What should I do?

Turbo Tax says "wait 24 hours to update your program" Now it's been 24 hours, no success still.
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1 Reply
JotikaT2
Employee Tax Expert

I've been trying to file my tax through Turbo tax. It keeps saying "Your transmission didn't go through." Now the deadline July 15 has passed. What should I do?

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

Instructions to clear cookies to restart TurboTax 

 

If this does not help, you can contact us for assistance using the link below.  

How do I contact TurboTax for help

 

You also can mail your tax returns in if you continue to have issues with the e-file option.  Please see the link below for instructions on how to do this.

Switch from E-file to mail

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