I uninstall one turbotax software and installed another one but I'm starting a new return and it's telling me I'm only allowed 5 and this is my first one with this, why?

[Cynthiad66]

To make sure TurboTax runs smoothly:

• Make sure your computer meets the minimum system requirements.
• Verify that you have administrator rights on your computer and TurboTax is running as administrator:
  • Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
• In the Control Panel under Internet Options, add https:*.intuit.com to Trusted Sites. Set security level to Medium.
• Turn off antivirus software and Windows Defender.
• Add TurboTax Desktop to your allowed apps in Windows Defender.
• Clean up and defragment your hard drive.
• Run Windows Update to keep your computer up-to-date.
• Update your computer's hardware drivers.
• Update your security software for firewall, virus, and spyware protection.

I need help installing my software

I need help updating my software

I got a Microsoft Installer error

[VolvoGirl]

It's 5 total efiles.  Installing another program won't give you more.  That's a IRA limit.  You have to print and mail the rest.  Or maybe you can use the Online Free Edition for the simple ones or file directly on the IRS.