I thought this was free

[macuser_22]

You are posting from the Deluxe version.

The TurboTax Free edition only supports simple tax returns that do not require any additional schedules. More complex tax returns will require Deluxe or higher depending on the forms that are needed.

You might be able to use the Free File (formally called Freedom Edition) for incomes under $36,000 and supports all states and most forms.

The Free File is part of the IRS Free File alliance and is totally separate from TurboTax website.

You can also access the Free File tax alliance programs via the IRS website.

https://apps.irs.gov/app/freeFile/


https://freefile.intuit.com/

How do I switch to TurboTax Free File?
https://ttlc.intuit.com/replies/3491786

[DawnC]

TurboTax Free Edition (and TurboTax Live Basic) are intended for taxpayers with very simple returns that can fit on the new 1040 form without any schedules.   If we detect that your tax situation requires expanded coverage, like deductions for owning a home or self-employment income, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.

Depending on what your tax situation was last year, you might need to use new tax forms to claim the same deductions, credits, or forms of income. Some of the situations that are now in TurboTax Deluxe and TurboTax Live Deluxe, instead of in Free Edition, include:

• Student loan interest deduction
• Retirement savings contribution credit for 401(k) and IRA contributions
• Education credits
• Child dependent care credit

Go here for more info on which forms are included in TurboTax Free Edition.

Related Information:

• Is TurboTax Free Edition right for me?
• How do I clear and start over in TurboTax Online?
• How do I upgrade or switch to a higher version of TurboTax Online?
• Can I downgrade to a lower-priced version of TurboTax Online?

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We're proud to offer the IRS Tax Free File Program delivered by TurboTax to hard-working Americans and their families who meet the 2019 IRS eligibility requirements.   The IRS Free File Program delivered by TurboTax is exclusively available online and has its own dedicated website at taxfreedom.com.  It isn't accessible from the "regular" TurboTax.com website.

Qualifications

To qualify for free 2019 federal and state tax returns through the IRS Free File Program delivered by TurboTax, you just need to meet one of these requirements:

• Your 2019 household AGI is $36,000 or less;
• You qualify for the Earned Income Tax Credit (EITC); or
• In 2019, you served as active duty military (including Reservists and National Guard) with a maximum AGI of $69,000, and you have a military-issued W-2.