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ppetersny
New Member

I started with a price of 89.25 for Premium with a discount from Fidelity. Now when I go to file it has risen to 96.75. How do I get back to that original price?

I had even confirmed the 89.25 using Tax Tools/Tools/My Fees when I started. (I have logged off and back on a few times. I didn't check the fee each time. )
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6 Replies

I started with a price of 89.25 for Premium with a discount from Fidelity. Now when I go to file it has risen to 96.75. How do I get back to that original price?

@ ppetersny 

Could that be the fee with added sales tax?   

There was an across-the-board increase in prices on March 1, but it was a larger increase than that so that's what makes me think possible sales tax. 

 

If that doesn't explain it,  you can see if anyone else comments today, or you can phone Customer Support to examine your fees and further guide you. 

Nothing account-specific can be handled in this public user forum.   

 

Support hours are 5AM-9PM Pacific, every day this time of year.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

ppetersny
New Member

I started with a price of 89.25 for Premium with a discount from Fidelity. Now when I go to file it has risen to 96.75. How do I get back to that original price?

Thank you.  I spoke to someone and apparently the prices rise as we get closer to tax day  (even if you started at a lower price point).  But the TT person was very helpful and even offered an adjustment to the price.  Next year, I'll try to get my taxes submitted before March 1st.

I started with a price of 89.25 for Premium with a discount from Fidelity. Now when I go to file it has risen to 96.75. How do I get back to that original price?

You don’t have to file before March 1, just pay the fees.  You can pay the fees early to lock in a lower price.  You can say to print so it will charge you.  

ppetersny
New Member

I started with a price of 89.25 for Premium with a discount from Fidelity. Now when I go to file it has risen to 96.75. How do I get back to that original price?

Great advice @VolvoGirl !   I'll remember that for next year.  I thought I had seen even cheaper prices before I had all of my forms so couldn't take advantage, but next year I'll do what you said. 

I started with a price of 89.25 for Premium with a discount from Fidelity. Now when I go to file it has risen to 96.75. How do I get back to that original price?

And you know to get the discounted price you have to log in each time from Fidelity or the partner.   How to get the Partner discount

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-get-my-turbotax-affiliate-partner-d...

ppetersny
New Member

I started with a price of 89.25 for Premium with a discount from Fidelity. Now when I go to file it has risen to 96.75. How do I get back to that original price?

Thanks.  I had wondered about that and got lazy - not going to the Fidelity site each time I logged on.

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