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I selected the Instant refund and I keep getting this Sorry for inconvenience but unable to verify because credit karma member info needs to match primary tax payer info.

So I am trying to figure out what this is in reference to because my info is the same dang name and address. I know this because I am the primary tax payer and credit karma member. Wtf
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1 Reply
CatinaT1
Expert Alumni

I selected the Instant refund and I keep getting this Sorry for inconvenience but unable to verify because credit karma member info needs to match primary tax payer info.

Please contact Credit Karma on their Contact Us page.

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