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mwon11
New Member

I recently updated my Turbo Tax 2020 and it is asking for my license code which I do not have because I threw it away. How can I still access my file?

I can't open my 2020 return I filed because I can't open the application.
2 Replies
xmasbaby0
Level 15

I recently updated my Turbo Tax 2020 and it is asking for my license code which I do not have because I threw it away. How can I still access my file?

 

To find your license code:

 https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

 

https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
Level 15

I recently updated my Turbo Tax 2020 and it is asking for my license code which I do not have because I threw it away. How can I still access my file?

Try this.  Make sure your computer is the same way when you originally installed it. Like with no flash drives plugged in or plugged in if one was. Even a printer plugged in or not. It asked me again so I just closed the program and took out a flash drive that was plugged in and tried again. It worked.

 

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632o flash drives plugged in or plugged in if one was. Even a printer plugged in or not. It asked me again so I just closed the program and took out a flash drive that was plugged in and tried again. It worked.

 

If you can't get start the program you will have to get a new license code.

 

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