I received a email stating my stimulus payment was on the way but I checked the irs website and it says not available so did they send it to the wrong account or do you guys just send that email to al

[bluedeb · Accepted solution]

If the email was from TurboTax, the worked with the IRS to fix the error that the IRS by sending stimulus money to the wrong bank account.  The Get My Payment tool will most likely show the information is not available because of the mix up.

 The following is a message from TurboTax:

Thank you for all your concern. 
Update from SBTPG. 

Most recent messaging from us: 

"We are happy to share that stimulus payments will begin to be deposited today, Jan 8^th, for millions of our customers affected by the IRS error. We expect most of these payments to be available today, but banks could take a few business days to process. Payment will be deposited into the same bank account that customers received their 2019 tax refund. Customers receiving a stimulus payment received an email from TurboTax letting them know their stimulus payment is on the way. 

For more stimulus information, please visit the Stimulus hub here: https://turbotax.intuit.com/stimulus-check/"