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Because you are in the wrong part of the interview. The 6-digit IP PIN is entered in another interview topic.
The IP PIN (Identity Protection PIN) is a 6-digit PIN provided by the
IRS to certain victims of ID theft. I'll provide 2 methods to get to
the proper entry screen,
Here's how to navigate to enter the IP PIN into TurboTax:
Or here's an alternate navigation:
This worked to get me to the correct place to enter the 6 digit PIN, however in the final review it sees the empty 5 digit PIN box as an error. NEVER MIND, it's a Self Select number! (I finally read it!)
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