I receive a mail from the state of california from the filing compliance bureau that they are unable to approve my return

[lotoya-atkinson]

i was told to send copies of my w2 forms and ss#,do u have it on file, and do you help with the process

[DoninGA · Accepted solution]

TurboTax does not have a copy of the W-2 or Form 1099.  It would have W-2 and Form 1099 worksheets that included the tax data from the forms that were entered.  The worksheets would be included in the PDF of the tax return if you downloaded the PDF to include All forms and worksheets in the tax year the return was completed.  

Copies of a Form 1099 would have to obtained from the issuer of the form.

If you cannot obtain the W-2 from your employer, then for a fee of $37 you can get a complete copy of a W-2 from the Social Security Administration - https://faq.ssa.gov/ics/support/KBAnswer.asp?questionID=3836

You can get a free Wage and Income transcript from the IRS by completing a Form 4506-T - http://www.irs.gov/pub/irs-pdf/f4506t.pdf

See this IRS website for transcripts - http://www.irs.gov/Individuals/Get-Transcript

For a fee of $50 you can get a complete federal tax return to include copies of W-2's from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

See this IRS Tax Topic - http://www.irs.gov/taxtopics/tc159.html