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You will need help from customer support for that. The downloads are specific to Windows or Mac.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time
How to download your software purchase. This has instructions for getting both Windows and Mac. See How to switch between Windows and Mac
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