turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I purchased Turbo tax deluxe from Staples and received an email however when I log into Turbo tax I cant figure out how to download it. Any advice?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
CatinaT1
Expert Alumni

I purchased Turbo tax deluxe from Staples and received an email however when I log into Turbo tax I cant figure out how to download it. Any advice?

Refer to the TurboTax Help articles Troubleshoot TurboTax for Windows downloading issues and Troubleshoot installation and running TurboTax for Windows to see if there are any helpful actions you haven’t tried yet. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I purchased Turbo tax deluxe from Staples and received an email however when I log into Turbo tax I cant figure out how to download it. Any advice?

you should have gotten a second email from Staples shortly after the purchase with a link to download it which should take you straight to a download once you put in your intuit login, will ask for license key etc

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies