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tasluv
New Member

I purchased Turbo Tax Delux and being charged for Auto Defense. why?

 
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3 Replies
SherekaB
New Member

I purchased Turbo Tax Delux and being charged for Auto Defense. why?

Before checking out, you'll have the chance to re-confirm that MAX is right for you. We don't offer discounts or refunds for unused features. We want you to have added protection and peace of mind, and MAX benefits do that best as a bundle.


https://ttlc.intuit.com/replies/4842224



sjtax2020
New Member

I purchased Turbo Tax Delux and being charged for Auto Defense. why?

Trying to file my taxes and it keeps charging me for Auto Defense even though I click remove.   Don't want it

I purchased Turbo Tax Delux and being charged for Auto Defense. why?

Did you select to have the fees deducted from your federal return?  You need to go back though the File tab and pay the fees with a credit card.  Are you in California?  Are you using the Online version or the Desktop program?  

 

You get Audit Defense when you purchase PLUS Help & Support, MAX Defend & Restore, or Premium Services for Turbo Tax Online or Audit Defense for Turbo Tax CD/download.   So to remove Audit Defense you need to remove Plus or MAX or Premium Services,
Remove MAX
https://ttlc.intuit.com/community/downgrading/help/can-i-remove-max/00/26691

 

So to remove Audit Defense you need to remove Plus or MAX or Premium Services.  See if these links still work.


Remove MAX
https://ttlc.intuit.com/community/downgrading/help/can-i-remove-max/00/26691


Remove PLUS Benefits
https://ttlc.intuit.com/community/downgrading/help/can-i-remove-plus-benefits-before-i-pay/00/26429


Remove Premium Services with Audit Defense for California filers
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-premium-services/00/26266

 

 

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