I purchased 2024 turbotax deluxe from Costco, but I am unable to download it.

[nabilelias9]

When I go to download, it doesn't ask for a code. It is as if I want to make another online purchase not the desktop version I am trying to download. Help!

[VolvoGirl]

Did you get the 16 digit License Code from Costco?  People are accidentally getting into the Online version.  Use this. How to install and Activate the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code

[nabilelias9 · Accepted solution]

It turned out that my MacBook Pro cannot be updated to IOS 13 or later which 2024 TurboTax requires.  Trying to get a refund and use the online version instead of the computer version!