I paid my TurboTax product, payment was deducted but I can not move forward on Step 2, it is still asking me to pay the product

[Miss MCJ2]

Use Chrome browser even if you have to download it.  Make sure you clear browsing data for all time.  The default is last hour and that will not work.  If that does not help call support.

[VolvoGirl]

Maybe you added something after you paid like a state return.  Or you are in a different account than you paid for.   How to review your fees
https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...