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bodonne11
New Member

I paid for the TurboTax Deluxe which says that it includes a free download for the state return. Do I need to pay another $59?

 
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2 Replies

I paid for the TurboTax Deluxe which says that it includes a free download for the state return. Do I need to pay another $59?

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

 

 

You appear to be posting from online Deluxe  software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it.  

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I paid for the TurboTax Deluxe which says that it includes a free download for the state return. Do I need to pay another $59?

If you purchased the Deluxe desktop CD/Download edition you are supposed to install the software you purchased on your personal computer.  During installation you enter the license code for the purchased software.

 

You are using the TurboTax online editions at this time.  The online editions and the desktop editions are totally separate programs with different price structures and features.

 

Close the online account and go back to your computer to install the software you purchased.

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