I ordered the TY2021 turbotax desktop amend download but there's no link to download the software, any ideas? I see it in products ordered but no download option

[Anonymous_]

Are you logging in at the link below?

https://accounts-tax.intuit.com/turbotaxdesktop

[Critter-3]

The windows option is not currently functional ... try again in a couple of days  ...   you must follow all the screen instructions :

[joseph.romano23]

@Critter-3  Yes I took those same exact steps and was ending with the same result as you're displaying.  I'll wait a few days to see if it's fixed.  Thanks!

[joseph.romano23]

@Anonymous_  Yes I am, it appears that the windows version is not working based upon another users reply.

[joseph.romano23]

Hi @Critter-3 have you had any luck downloading the windows version?  I'm still having the same error.

[Critter-3]

Nope ... not yet.  May not be operational until December. 

[joseph.romano23]

@Critter-3 Crazy, thanks for getting back to me!

[cvlong8211]

I'm having this same issue and it's December 5th.  Ridiculous, because obviously I need to amend my tax return.  Do they expect me to go buy a Mac just to do my taxes or what?

[Critter-3 · Accepted solution]

Still not funtional ...contact support for a download ...  Here is a link to the TurboTax Phone Number.

[joseph.romano23]

@cvlong8211 I called them and they had a remote session to see my issue and manually made the program available to me for Windows.  It's annoying but I couldn't wait any longer either.