3073515
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I ordered the Turbotax Windows version but switched computers and am needing the Mac version. Is there a way to switch to the version I need?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I ordered the Turbotax Windows version but switched computers and am needing the Mac version. Is there a way to switch to the version I need?

Did you order a CD or a Download of the TurboTax software?

If you ordered the CD it will have both the Windows and Mac installation files included.

If you ordered a Download then you will have to contact TurboTax support to request the Mac download instead of the Windows download.

TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

I ordered the Turbotax Windows version but switched computers and am needing the Mac version. Is there a way to switch to the version I need?

If you downloaded....See the post from caw4 on page 4 of this thread. He found a way to get both the Windows and Mac downloads
https://ttlc.intuit.com/community/taxes/discussion/can-i-install-turbotax-cd-on-both-pc-and-mac-for-...

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question