I need to speak to account representative

[tiptonbwmillie]

In Oct. my credit card was billed for turbo tax. I have not received information about downloading turbo program.

[tiptonbwmillie]

Your system cannot find my account in your files. I have used turbo for years. I use home and business turbo. recently my credit card was billed for turbo but I did not receive info for downloading the program. When asked for phone number I gave my original number. Since opening the account my number has changed.

[DoninGA]

What exactly were you billed for in October?  The only available products were the 2017 and earlier desktop editions and the 2017 online edition (but only on or before October 15).
Use this website to check your orders and payments - <a rel="nofollow" target="_blank" href="http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp">http://turbotax.intuit.com/commerce...>

[bpoulsen1121]

I need help I kept getting rejected

[dutburnett]

Need a phone number to call them about my card

[kdo72]

I need help

[craigmarce]

I don’t know if I gave the irs the correct way to send me my refund please help me asap

[awbrown]

I need to finish last years return.  How can I purchase the "upgrades" I need?

[mesquitebean]

See the answer below on how you should be seeking help.

[rclemens01]

I had a technical issue that they could not resolved and the tech support has not called me back

[mbmac1953]

TurboTax support is a joke.   We're put through a loop of useless automated questions and never get to a real person.   Can someone pass on a real number that gets a customer to a real person for real help?
I'm so frustrated I'll never use their tax preparation again.

[rclemens01]

I was online for 3 hours with Tech Support and they could not resolve my issue.  We they escalated it to another level of support they dropped the call and immediately closed the ticket; I received an email telling me the issue was resolved and asked me to complete a survey. They must have blocked my number since I wasn't able to reach Tech Support again.    Never again will I use this software.  

[mesquitebean]

Multiple users seem to be posting here with various and sundry things when you should each have your own thread on your specific issue so you can be questioned and assisted. 

You can use this link to start a thread on your issue:

https://ttlc.intuit.com/questions/new

When you go to the form at the link, the first box is for a summary of your question, like a title, and is limited to 170 characters..  If you need more room, lower on the form you will come to another box with plenty of room to enter details.  This is a public Internet forum, so don't post any personal info.

Or if you need to speak to TurboTax Support, here's how to reach them by phone, as long as you are using PLUS or higher.  Free Edition does not have phone support.

FAQ:  What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041