I have asked before and received little help, I realize I need to send back the refund and fill out a corrected 1040X but don't have the 2023 program, it was lost with hard drive crash, No program backup but do have original 2023 file it saved. Do they expect me to buy a second copy to be able to make an amendment? I electronically filed through so Turbo Tax has my file and the 2023 program. Very disappointed with not getting help on this issue.I hate to go to another company to get this resolved when I would need to start all over. I am willing to pay back the refund plus taxes I assume maybe even a fine, for such a stupid error of missing one of our incomes, and not realizing it. InTUIT SHOULD DO BETTER ON THIS. I did go ahead and file the 2024 electronically as usual but checked everything first.
You'll need to sign in or create an account to connect with an expert.
In order to file the 2023 return you would need the 2023 program. You may be able to get a new download of the original program if you still have all of your purchase information. Contact TurboTax support here and they should be able to help.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
nnn0qsa
New Member
sutherlandws
Returning Member
mattydread123
New Member
mpsmith83
New Member
tashd2022
New Member