I made a mistake and ordered turbo tax when I had...
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Rmenk209
New Member

I made a mistake and ordered turbo tax when I had already used turbo tax to do my taxes this year.

Can you refund my money for this. I really didn’t want this product again when I had already done my taxes!

thank you

Richard Menk

3 Replies
SteamTrain
Level 15

I made a mistake and ordered turbo tax when I had already used turbo tax to do my taxes this year.

This is a "user" forum, and no one here has any access to accounts.

 

Any refund is up to Customer Support......I'd give it a 5% chance if you were using "Online " software...and maybe 50-50 if you bought Desktop.  But that's just a wild guess:

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 

 

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
Rmenk209
New Member

I made a mistake and ordered turbo tax when I had already used turbo tax to do my taxes this year.

Can you please foreword this to the proper department to help a customer out!

DeanM15
Expert Alumni

I made a mistake and ordered turbo tax when I had already used turbo tax to do my taxes this year.

To get a refund, you will need to call customer service. There really is no other way.

 

You can contact customer service here. 

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