I'm trying to get into my account with username [PII Removed] and it's saying that username is not in your system

[Irene2805]

For help accessing your account, please see this TurboTax Help article:  Forgot your TurboTax Online User ID or password?

[rogersue1473]

I got e-mail saying someone else is trying to in to my account

[KatrinaLO]

You can use this link https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. 

If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://support.turbotax.intuit.com/contact/.