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Leejimmy1968
New Member
posted
‎February 1, 2021 8:30 AM
last updated ‎February 01, 2021 8:30 AM

I'm trying to file my 2020 taxes thru the App but it keeps bringing up Reload and I can't go further than that.

 
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SForrestLO
Employee TurboTax Specialist
Employee TurboTax Specialist
‎February 2, 2021 1:36 PM

I'm trying to file my 2020 taxes thru the App but it keeps bringing up Reload and I can't go further than that.

Try uninstalling and reinstalling the app. This may help. It is possible that the site is getting more requests than what it is designed to handle due to extraordinary circumstances. If it does not work, you may have to use Turbo Tax online. 

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ray202050
Returning Member
‎April 21, 2021 8:32 AM

I'm trying to file my 2020 taxes thru the App but it keeps bringing up Reload and I can't go further than that.

it stop at reload why

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