I'm trying to add 1099 R & 1099 INT & turbo tax just keeps spinning forever!

[brendacherman]

I'm trying to add 1099 R & 1099 INT & turbo tax just keeps spinning forever!

[PhyllisG]

Whenever you are caught in a loop, you should do the following with TurboTax open:

1. Click on the "Online" menu located at the very top of the screen
2. Click “Check for Updates”.
3. TurboTax will search for updates.
4. When it shows that there are updates available, please click on the “Update TurboTax 
    2018” button.
5. If there aren't any updates, exit the return.
6. Return to TurboTax.  This should clear any loops.

You can also call 1-800 446-8848 to speak with a support representative.