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I'm at the end ready to file. Your website is sending me around in a loop of the last 3 or 4 pages. How do we get out of this loop and file?
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posted
June 4, 2019
4:16 PM
last updated
June 04, 2019
4:16 PM
1 Reply
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I'm at the end ready to file. Your website is sending me around in a loop of the last 3 or 4 pages. How do we get out of this loop and file?
To resolve this issue clear your cookies and your cache on your computer.
Here are the official instructions for the most popular browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Internet Explorer 11 (use the drop-down to select earlier versions)
- Microsoft Edge
- Apple Cache
- Apple Safari
After clearing the data, close your browser and reopen your return. You should not have any further issues once you log back in.
June 4, 2019
4:16 PM
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