I logged in through the link from my employer's 20% discount offer. How do I get a refund for my discount not applied?

[CarolynM]

Try the following to get the discount to apply:

1.       Go back to the special website provided by your bank, credit union, or insurance company and select the TurboTax link or icon.

o   This will take you to the special TurboTax-branded affiliate site with the discounted pricing.

2.       Sign in to TurboTax and be sure to select the Take me to my return button.

3.       Select Tax Tools on the left, and then Tools.

4.       Now select the My Fees button. It should show the discount.

Still Having Problems?
The next step is to allow cookies. Then follow steps 1-5 again.

Source: TurboTax Products Promotions with Partners

If that doesn't work, call Customer Service at (800) 446-8848 to request a refund.